Safeguarding and Privacy at Emmanuel
The parish of Surbiton Hill with Emmanuel Tolworth takes the safeguarding and care of children and vulnerable adults very seriously. Please read on to know more about Safeguarding at Emmanuel Church.
Back in 2009, the Emmanuel Church PCC adopted the Diocese of Southwark’s A Safe Church, which is a safeguarding policy or more specifically, policies, procedures and guidelines for safeguarding both children and adults who may be vulnerable and responding to Domestic Abuse.
In 2017 the House of Bishops (Church of England) document ‘A Safer Church’ was published and then in 2018 significant amendments were made in line with a number of new and revised policies from the House of Bishops and the National Safeguarding Team and to reflect changes in wider safeguarding procedure and legislation. A copy of the Diocesan policy “A Safer Church” is available from the church office and can also be found here.
Jesus talked of the kingdom of God belonging to children; he gave them status, time and respect. Jesus also showed himself to be compassionately on the side of those without power, reaching across social barriers with the inclusive love of God.
A Christian approach to safeguarding children, vulnerable adults and those in abusive relationships therefore asks all, both individuals and communities to create a safe environment for them, to act promptly on any complaints made, to care for those who have been abused in the past, and to minister appropriately to those who have abused. Teresa Cooper and Andrew Langford are Emmanuel Church’s Parish Safeguarding Officers (PSO). In this role, some of their main responsibilities are:
- to develop and regularly review the Diocesan policies, procedures and good practice guidelines in relation to ‘A Safer Church’
- to ensure that Emmanuel Church has adopted and implemented ‘A Safer Church’
- to monitor and check parish policies and provide advice and guidance on these
- to facilitate training in safeguarding for staff, clergy and themselves and to evaluate and review training programmes
- to work with Diocesan personnel in relation to safeguarding
If you have any questions about Safeguarding at Emmanuel, please speak to either of our PSOs (contact details below), to Bart our minister or to Cara Rodger or John Newell, our Church Wardens. Copies of the ‘A Safer Church’ information poster are posted in the hall and the entrance lobby at Emmanuel.
Teresa Cooper – Emmanuel Parish Safeguarding Officer – 07837 165734
Andy Langford – Emmanuel Parish Safeguarding Officer – 07496 153003
Kate Singleton- Diocesan Safeguarding Adviser
020 2939 9423 / (Out of hours 07982 279713)
Local Authority Social Services
Adult 020 8547 5005 / Child 020 547 5008
IF THERE IS IMMEDIATE RISK OR DANGER PLEASE CONTACT THE POLICE ON 101
New UK legislation for processing personal data, with greater emphasis on transparency and accountability, is coming into effect on 25 may 2018. Emmanuel Church Tolworth have followed the guidance from both the Diocese of Southwark and the Church of England to ensure that we comply. We are reviewing how we currently process our data and setting up new procedures around this. We have created a new Privacy Notice (which you can read below) and are getting consent from our Church Family and for those who come to our groups to store and use their personal data. This policy has been updated in September 2020 to include a section on Covid-19 and the NHS Test & Trace system.
PRIVACY NOTICE for EMMANUEL CHURCH TOLWORTH
Your personal data – what is it?
“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address). Identification can be by the information alone or in conjunction with any other information. The processing of personal data is governed by [the Data Protection Bill/Act 2017 the General Data Protection Regulation 2016/679 (the “GDPR”) and other legislation relating to personal data and rights such as the Human Rights Act 1998]
Who are we?
This Privacy Notice is provided to you by the Parochial Church Council (PCC) of Emmanuel Tolworth which is the data controller for your data.
The Church of England is made up of a number of different organisations and office-holders who work together to deliver the Church’s mission in each community. The PCC works together with:
- the incumbent of the parish (that is, our minister)
- the bishops of the Diocese of Southwark; and
- the Diocese of Southwark, which is responsible for the financial and administrative arrangements for the Diocese of Southwark.
As the Church is made up of all of these persons and organisations working together, we may need to share personal data we hold with them so that they can carry out their responsibilities to the Church and our community. The organisations referred to above are joint data controllers. This means we are all responsible to you for how we process your data.
Each of the data controllers have their own tasks within the Church and a description of what data is processed and for what purpose is set out in this Privacy Notice. This Privacy Notice is sent to you by the PCC on our own behalf and on behalf of each of these data controllers. In the rest of this Privacy Notice, we use the word “we” to refer to each data controller, as appropriate.
What data do the data controllers listed above process? They will process some or all of the following where necessary to perform their tasks:
- Names, titles, and aliases, photographs;
- Contact details such as telephone numbers, addresses, and email addresses;
- Where they are relevant to our mission, or where you provide them to us, we may process demographic information such as gender, age, date of birth, marital status, nationality, education/work histories, academic/professional qualifications, hobbies, family composition, and dependants;
- Where you make donations or pay for activities such as use of a church hall, financial identifiers such as bank account numbers, payment card numbers, payment/transaction identifiers, policy numbers, and claim numbers;
- The data we process is likely to constitute sensitive personal data because, as a church, the fact that we process your data at all may be suggestive of your religious beliefs. Where you provide this information, we may also process other categories of sensitive personal data: racial or ethnic origin, sex life, mental and physical health, details of injuries, medication/treatment received, political beliefs, labour union affiliation, genetic data, biometric data, data concerning sexual orientation and criminal records, fines and other similar judicial records
How do we process your personal data?
The data controllers will comply with their legal obligations to keep personal data up to date; to store and destroy it securely; to not collect or retain excessive amounts of data; to keep personal data secure, and to protect personal data from loss, misuse, unauthorised access and disclosure and to ensure that appropriate technical measures are in place to protect personal data.
We use your personal data for some or all of the following purposes:
- To enable us to meet all legal and statutory obligations (which include maintaining and publishing our electoral roll in accordance with the Church Representation Rules)
- To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults-at-risk are provided with safe environments
- To minister to you and provide you with pastoral and spiritual care (such as visiting you when you are gravely ill or bereaved) and to organise and perform ecclesiastical services for you, such as baptisms, confirmations, weddings and funerals
- To deliver the Church’s mission to our community, and to carry out any other voluntary or charitable activities for the benefit of the public as provided for in the constitution and statutory framework of each data controller
- To administer the parish, deanery, archdeaconry and diocesan membership records
- To fundraise and promote the interests of the Church and charity
- To maintain our own accounts and records
- To process a donation that you have made (including Gift Aid information)
- To seek your views or comments
- To notify you of changes to our services, events and role holders
- To send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities
- To process a grant or application for a role
- To enable us to provide a voluntary service for the benefit of the public in a particular geographical area as specified in our constitution
What is the legal basis for processing your personal data?
Most of our data is processed because it is necessary for our legitimate interests, or the legitimate interests of a third party (such as another organisation in the Church of England). An example of this would be our safeguarding work to protect children and adults at risk. We will always take into account your interests, rights and freedoms.
Some of our processing is necessary for compliance with a legal obligation. For example, we are required by the Church Representation Rules to administer and publish the electoral roll, and under Canon Law to announce forthcoming weddings by means of the publication of banns
We may also process data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with the hire of church facilities.
Religious organisations are also permitted to process information about your religious beliefs to administer membership or contact details.
Where your information is used other than in accordance with one of these legal bases, we will first obtain your consent to that use.
Sharing your personal data
Your personal data will be treated as strictly confidential. It will only be shared with third parties where it is necessary for the performance of our tasks or where you first give us your prior consent. It is likely that we will need to share your data with some or all of the following (but only where necessary)
- The appropriate bodies of the Church of England including the other data controllers
- Other clergy or lay persons nominated or licensed by the bishops of the Diocese of Southwark to support the mission of the Church in our parish. For example, our clergy are supported by our area dean and archdeacon, who may provide confidential mentoring and pastoral support. Assistant or temporary ministers, including curates, deacons, licensed lay ministers, commissioned lay ministers or persons with Bishop’s Permissions may participate in our mission in support of our regular clergy
- On occasion, other churches with which we are carrying out joint events or activities.
How long do we keep your personal data
We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 7 years to support HMRC audits. In general, we will endeavour to keep data only for as long as we need it. This means that we may delete it when it is no longer needed.
Your rights and your personal data
You have the following rights with respect to your personal data
When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights
- The right to access information we hold on you
- At any point you can contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we obtained the information from. Once we have received your request we will respond within one month.
- There are no fees or charges for the first request but additional requests for the same data may be subject to an administrative fee.
- The right to correct and update the information we hold on you
- If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
- The right to have your information erased
- If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold.
- When we receive your request we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose(s)).
- The right to object to processing of your data
- You have the right to request that we stop processing your data. Upon receiving the request we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue to process your data. Even after you exercise your right to object, we may continue to hold your data to comply with your other rights or to bring or defend legal claims.
- The right to data portability
- You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within one month of receiving your request.
- The right to withdraw your consent to the processing at any time for any processing of data to which consent was sought.
- You can withdraw your consent easily by telephone, email, or by post (see Contact Details below).
- The right to object to the processing of personal data where applicable.
- The right to lodge a complaint with the Information Commissioner’s Office.
Transfer of Data Abroad
Any electronic personal data transferred to countries or territories outside the EEA will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Union. Our website is also accessible from overseas so on occasion some personal data (for example in a newsletter) may be accessed from overseas.
If we wish to use your personal data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
Covid-19 Addition Addition (Sept 2020)
This addition explains how information about you will be used temporarily by the Emmanuel PCC during the Covid-19 pandemic crisis so we can take your booking and at the same time put in place a list of clergy, staff and visitors to the church building, as requested by the Government in support of NHS Test and Trace.
Who we are
The Emmanuel PCC are the data controller and therefore we decide how your personal data is used and why.
The information we collect about you and why we need it
We collect your data in order to process your booking of a visit to the Emmanuel Church building. However, we are also collecting your data for the purpose of supporting NHS Test and Trace, as requested by the Government.
Although we may have your contact details already the Covid-19 pandemic has created a unique situation and additional reasons for us to collect the name and contact telephone number of all clergy, staff and visitors who use/visit our church building/s in order to support NHS Test and Trace.
This is specifically in relation to contact tracing, which is the process of identifying, assessing, and managing people who have been exposed to a disease to prevent onward transmission and the investigation of local outbreaks.
In summary, Test and Trace:
- provides testing for anyone who has symptoms of coronavirus to find out if they have the virus;
- gets in touch with anyone who has had a positive test result to help them share information about any close recent contacts they have had; and
- alerts those contacts, where necessary, and notifies them they need to self-isolate to help stop the spread of the virus.
This is voluntary, and you can opt out of letting us share your details with NHS Test and Trace. We will still accept your booking.
We will use your information lawfully, as explained below:
- Consent – We need your consent in order to collect your name and contact details to process your booking, and to share this with NHS Test and Trace if requested. You will give us your consent by providing your details by completing the on-line booking.
- Explicit consent – We need your explicit consent to collect your data on the basis that you may have revealed a religious belief by using/visiting our church building/s. You will give us your explicit consent by completing the on-line booking and opting in/indicating “Yes” where requested, or “No” if you do not want us to share you data with Test and Trace.
You can withdraw your consent at any time after giving your details by letting us know you no longer want us to keep or share your personal data for the purpose of Test and Trace, however, once we have given your details to Test and Trace we will no longer be able to prevent processing. To contact us, please see our contact details at 7. below. We will continue to process your booking data, unless told otherwise.
Sharing your data
Personal data that is collected for bookings will be used only to share with NHS Test and Trace if requested. It will not be used for other purposes outside of those specified in this Privacy Notice.
We will keep your name and contact details for 21 days and will dispose of it after this period.
Please contact us if you have any questions about this Privacy Notice or the information we hold about you or to exercise all relevant rights, queries or complaints at:
The Data Controller, Church Administrator: firstname.lastname@example.org.
If you do not feel that your query or complaint has been dealt with appropriately, please contact the minister, Bart Erlebach at email@example.com / 020 8390 2372 or one of our churchwardens, Cara Rodger at firstname.lastname@example.org/ 020 8390 6631.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.